COMPLEMENTARY SERVICES
Additional services to run your program with confidence
Tap into our expertise and product capabilities to deliver payment experiences stress-free. We’ll support you every step of the way, whether you are launching a new payment product or migrating from another provider.
Embedded finance
Enhance the user experience with embedded payments, seamless payouts, and early wage access, through integrated virtual cards, e-money accounts and payments.
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Digital banking
Simplify business management with our comprehensive e-money accounts and payment capabilities that support innovative features.
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Gift cards
Amplify your brand visibility with our all-in-one gift card processing platform for closed-loop, open-loop and private-label solutions, connected to a wide range of resellers and distributors.
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We were aware that Edenred Payment Solutions had excellent technology, compliance and commercial credentials and a great existing customer base, but what impressed us most was how deeply and quickly they understood our vision.
Jinesh Vohra
CEO, Sprive
Customer support
As an extension of your team, we can provide direct support to help with all issues related to mobile / web applications, account & transaction enquiries, and cardholder activities. Our teams use best in class tooling and support is available in multiple languages 24x7.
Information requests
We have a streamlined procedure to support general enquiries, such as payment operations, reconciliation, chargebacks, or to understand how your program is functioning. You will be fully supported by a dedicated Service Manager throughout your time with us.
Incident management
Our robust incident management process is designed to minimise the impact of any issues on services, by ensuring swift communication, diagnosis, and resolution.
Product expertise
Deliver your unique product experience with our dedicated in-house product and technical consultants. Thanks to our strategic partnerships, and over 40 years of experience in the payments industry, our team will help you customise our services to your exact needs.
Compliance management
Keep your business compliant and transactions secure with our expert regulatory insight and advanced technology. Our Featurespace-powered monitoring and Refinitiv screening provide full visibility, fraud detection, and control over your transactions. Backed by our in-house team, we help you navigate UK and EU regulations with confidence and stay ahead of every change.
Project management
Stay on track with the support of our dedicated and well-staffed delivery team, providing strong project governance from initial set up through ongoing operations. The team will work closely with you to define requirements, coordinate resources, and ensure clear communication between all stakeholders.
Discover the perfect solution for you
Trust our secure payment processing solutions and reap the rewards. Get in touch with the Edenred Payment Solutions team to find out more about our payment processing potential.
